Maintenance & Support
Your WordPress Site in China Needs Someone Watching It From the Inside
Ongoing maintenance and support from a team that actually operates behind the Great Firewall. We catch the problems your global IT team can't see.
A Google Font gets blocked. Your homepage breaks. Nobody in your office knows.
We see this more often than we'd like. A Google Font gets blocked by the firewall on some random Tuesday. Your homepage turns into a mess for every visitor in Shanghai, Shenzhen, Beijing. Your team in New York? No clue. From their end, everything loads fine.
This isn't a scare tactic. It just happens. WordPress in China needs constant attention from someone who can see what your Chinese visitors actually see. The Great Firewall doesn't warn you before it blocks something. Baidu shuffles its algorithm and your rankings dip before anyone notices.
A plugin update that worked fine on US hosting? Might cause a totally different issue on Chinese servers. Our team works from China. We test from Chinese networks. When something breaks at 3am your time, we're already on it.
What's Included
What we actually do for your site
This is where most WordPress maintenance companies just... can't help you. We cover the basics and the China-specific work that nobody else can.
Preventive Maintenance
WordPress core, plugin and theme updates, tested on staging before anything goes live. Daily backups stored off-site. Security scanning running 24/7. Uptime checks every five minutes from servers physically in China. Database cleanup on a regular schedule. SSL monitoring and renewals for China-compatible setups.
Any decent agency offers some version of this. The difference is we verify everything from behind the firewall, not from a datacenter in Virginia.
The China Layer
We monitor Great Firewall behaviour in real time. When a CDN or font library or API gets blocked, we catch it and swap in a China-friendly replacement before your analytics show the damage. We track Baidu's ranking signals and adjust technical SEO when things shift. After every update cycle, we check your China integrations manually. WeChat login, Alipay, local analytics. Making sure nothing's quietly broken.
Your agency back home literally cannot do this part. They'd need a VPN just to see the problem exists.
Break-Fix
When stuff breaks, our China team picks it up immediately. No waiting half a day for someone on the other side of the planet to check their inbox. Bug fixes, plugin conflicts, security incidents, WooCommerce payment issues with Alipay or WeChat Pay.
If your site gets hacked: isolate, clean, restore, harden. Then a proper post-mortem so it doesn't happen twice.
Site Growth
New pages, design changes, feature requests, Baidu SEO adjustments, new integrations. Handled within your monthly support hours. We base recommendations on actual performance data from Chinese users, not best practices articles written by someone who's never dealt with Baidu firsthand.
Why This Matters
More than you think
A single blocked resource on the firewall can break your layout for every visitor in China. From your office in London or Chicago, everything looks fine. You won't know until someone tells you.
Baidu rewards sites that stay technically healthy. Skip maintenance for a couple months and your rankings will reflect it. Getting them back takes way longer than keeping them would have.
WordPress on Chinese hosting faces security threats with regional patterns. Attack vectors your Western security plugins weren't really built for.
Your IT team can run diagnostics from anywhere. They still can't see what a user in Guangzhou actually experiences. We can. Because we're here.
Who Is This For?
Who reaches out to us for maintenance
Companies with a WordPress site live in China who need expert support without building a local team.
Marketing departments who'd rather work on campaigns than debug plugin conflicts across nine time zones.
IT teams that need China WordPress experience but can't justify a full-time hire.
Ecommerce businesses running WooCommerce with Chinese payment gateways and local fulfilment.
Get Started
You already did the hard part. Don't let it fall apart now.
You already did the work of launching a WordPress site for China. Don't let it fall apart because nobody's watching from the inside. Pick a plan, or just tell us what you need.